A tankless unit needs a minimum flow to fire, and a trickling faucet may not trigger it. Here is the Wilson guide.
The threshold
Tankless units fire only when flow exceeds a minimum, usually a fraction of a gallon per minute.
The symptom
A barely-open faucet may run cold because the unit never starts.
The fix
Open the faucet further, or check for a flow restriction reducing the flow below the threshold.
The call
If hot water cuts out at low flow, a pro can check. Call 888-217-3585 and Wilson Home Plumbing Co will match you with a Wilson pro.
Plumbing in Wilson: what to know
In Wilson, hard water is common across the region, and older neighborhoods still have galvanized supply lines. Pros in our network know the local quirks and bring the right parts on the first visit.
Across Wilson County — from Nashville, Rocky Mount and Zebulon to ZIP codes like 27893, 27896, 27813 — homeowners deal with the same kinds of issues. The tips above apply locally, and when a job goes beyond a quick fix, a vetted local pro is only a call away.
Need a hand in Wilson?
If a plumbing issue is beyond a quick fix, don't wait for it to get worse. Call 888-217-3585 and Wilson Home Plumbing Co will match you with a vetted local pro — usually within minutes. Learn more about plumbing help in Wilson.